Effective Date: 24/10/2025
Website: https://somasoulwildsomatics.com

Owner / Operator: Soma Soul Wild Somatics (“we,” “us,” or “our”)

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, purchase services or products, or interact with us through newsletters, forms, or other channels.

 

1. Information We Collect

We collect the following types of information:

1.1. Personal Information

• Information you voluntarily provide when you:
• Subscribe to our newsletter or mailing list (e.g., name and email address)
• Make a purchase or booking (e.g., billing name, address, and payment details)
• Contact us through our forms, email, or chat

 

1.2. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device type and operating system
• Pages visited, session duration, and referral source
• Cookies and tracking data (see Section 7)

 

1.3. Payment Information

We do not store your full payment card details. All payments are securely processed by trusted third-party providers through encrypted connections compliant with PCI-DSS (Payment Card Industry Data Security Standard).

 

2. How We Use Your Information

We use your information to:

• Provide and personalize our services
• Process purchases, bookings, and communications
• Send newsletters, updates, and special offers (only with your consent)
• Improve website functionality, usability, and performance
• Analyze site usage through analytics tools
• Comply with legal, tax, and regulatory obligations

 

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following lawful bases:

• Consent: You have given consent for one or more specific purposes (e.g., newsletter subscription).
• Contract: Processing is necessary to fulfill a contract with you (e.g., purchases).
• Legal obligation: To comply with applicable laws and regulations.
• Legitimate interest: To improve our website, protect against fraud, or enhance user experience.

 

4. How We Share Your Information

We do not sell your personal information. We may share it only with:

• Service providers who help us operate our business (e.g., email marketing, analytics, payment processing, and hosting)
• Analytics and advertising partners, such as Google Analytics, Google Tag Manager, and Meta (Facebook) Pixel
• Regulatory authorities, if required by law or court order
• All third-party processors act in compliance with GDPR, CCPA, and the Australian Privacy Principles (APPs).

 

5. International Data Transfers

Your information may be processed in countries other than your own.
When transferring personal data internationally, we ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs) under the GDPR, or equivalent data protection mechanisms, are in place.

 

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
For marketing communications, your data is retained until you unsubscribe or request deletion.

 

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable essential website functions
• Analyze user behavior to improve content and navigation
• Deliver personalized content and advertisements

 

You can control or delete cookies through your browser settings. For more details, refer to our Cookie Policy.

 

8. Your Rights

Depending on your location, you have the following rights regarding your personal information:

Under the GDPR (EU/EEA and UK):

• Right to access your personal data
• Right to rectification of inaccuracies
• Right to erasure (“right to be forgotten”)
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time

 

Under the CCPA (California, USA):

• Right to know what data we collect and why
• Right to request deletion of personal data
• Right to opt out of data sharing for advertising purposes
• Right to non-discrimination for exercising privacy rights

 

Under the Australian Privacy Principles (APPs):

• Right to access and correct personal information
• Right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

 

To exercise any of these rights, please contact us at info@somasoulwildsomatics.com
.

9. Email and Marketing Communications

If you subscribe to our newsletter or marketing updates, we will send you relevant content, offers, and announcements.
You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

We will not send unsolicited marketing communications without your consent.

 

10. Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, or destruction.
While no system is 100% secure, we continuously review and update our security practices to protect your information.

 

11. Children’s Privacy

Our website and services are not directed to children under 16. We do not knowingly collect personal information from minors.
If we become aware that we have collected such data, we will promptly delete it.

 

12. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the content, privacy policies, or practices of those external sites. We encourage you to review their privacy statements.

 

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our website after updates constitutes your acceptance of the revised Policy.

 

14. Contact Us

For questions, requests, or complaints related to this Privacy Policy, please contact us at:

📧 info@somasoulwildsomatics.com

🌐 https://somasoulwildsomatics.com

If you reside in the EU, you may also contact your local data protection authority.
If you reside in Australia, you may contact the Office of the Australian Information Commissioner (OAIC).